Volume 1, Issue 3, December 2016, Page: 39-42
Communication in the Process of ODR: Advantages and Challenges
Sree Krishna Bharawaj H., National Law School, India University, Bengaluru, India
Received: Sep. 8, 2016;       Accepted: Nov. 28, 2016;       Published: Dec. 29, 2016
DOI: 10.11648/j.ijics.20160103.11      View  2911      Downloads  60
The traditional courts often do not provide chance for effectively communicating the grievance of a person. Meanwhile Alternative Dispute Resolution (ADR) systems such as arbitration, mediation, negotiation etc. primarily offer an ear to hear the problems. This has contributed to the growth of ADR worldwide. With the penetration of internet and introduction of mobiles, there have rapid changes even in the resolution of conflicts. Online Dispute Resolution is one such area where technology is used to resolve the disputes online without any physical presence. This paper will bring out the importance of communication, and the communication in the process of Online Dispute Resolution (ODR), its advantages and challenges.
Online, Dispute, Resolution, Perspective, Technology, Internet, Claims, ADR
To cite this article
Sree Krishna Bharawaj H., Communication in the Process of ODR: Advantages and Challenges, International Journal of Information and Communication Sciences. Vol. 1, No. 3, 2016, pp. 39-42. doi: 10.11648/j.ijics.20160103.11
Copyright © 2016 Authors retain the copyright of this article.
This article is an open access article distributed under the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/) which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
ACCA. (n.d.). UNDERSTANDING THE IMPORTANCE OF COMMUNICATION. Retrieved June 12, 2016, from http://www.accaglobal.com/in/en/student/exam-support-resources/fundamentals-exams-study-resources/f1/technical-articles/understanding-importance.html.
Association, A. A. (n.d.). What is Online Dispute Resolution? A Guide for Consumers. Retrieved june 12, 2016, from //www.americanbar.org/content/dam/aba/migrated/2011_build/dispute_resolution/consumerodr.authcheckdam.pdf.
Bygrave, L. A. (n.d.). ONLINE DISPUTE RESOLUTION – WHAT IT MEANS FOR CONSUMERS. Retrieved from http://folk.uio.no/lee/oldpage/articles/Bygrave_ODR.pdf.
Cortés, P. (2011). Online Dispute Resolution for Consumers in the European Union. Oxon: Routledge.
Cortés, P. (n.d.). Online Dispute Resolution for Consumers. Retrieved from http://www.mediate.com/pdf/cortes.pdf.
Cortes, P. (n.d.). Online Dispute Resolution for Consumers in the European Union. Retrieved June 16, 2016, from www.oapen.org/download?type=document&docid=391038www.oapen.org/download?type=document&docid=391038.
Definition Task Force on Electronic Commerce and Alternative Dispute Resolution Task Force Draft March, 2. e. (n.d.).
Feliksas Petrauskas, E. K. (n.d.). ONLINE DISPUTE RESOLUTION IN CONSUMER DISPUTES. Retrieved June 14, 2016, from https://www.mruni.eu/upload/iblock/f96/8_Petrauskas_Kybartienht-1.pdf.
Hörnle, J. (n.d.). Encouraging Online Dispute Resolution in the EU and Beyond‐Keeping Costs Low or. Retrieved from http://www.e-lawyerassistance.com/ArticlesPDF/EncouragingOnlineDisputeResolutionintheEUen.pdf.
UNCITRAL. (n.d.). Draft on Online Dispute Resolution. Retrieved July 15, 2016, from http://www.uncitral.org/pdf/english/workinggroups/wg_3/crp3-e.pdf.
Browse journals by subject